Certification and Training Manager Job in Niger
Criteo , Niger

Who we areAt Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open amp; inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted amp; impactful advertising.

The Certificationnbsp;andnbsp;Trainingnbsp;Managernbsp;is responsible for developing and managingnbsp;the Retail Media Platformnbsp;certification, as well as the internal product training program.nbsp;The certification and training program aim at driving our partners andnbsp;Criteosnbsp;to successfully understand and use the Retail Media Platform.nbsp;nbsp;What you'll do

• Buildingnbsp;comprehensive knowledge ofnbsp;Retail Media by Criteo products, especially the Retail Media Platform.nbsp;
• Leadingnbsp;and orchestratingnbsp;every stage ofnbsp;thenbsp;Retail Media Platform Certificationnbsp;project from scoping tonbsp;launching and updating,nbsp;in close collaboration withnbsp;marketingnbsp;managers,nbsp;product expertsnbsp;and client services teams.nbsp;
• Ensure thatnbsp;the Certificationnbsp;program requirements align withnbsp;clients and leadership expectations.nbsp;
• In collaboration with the Marketing team:nbsp;
• Managenbsp;budgets and suppliersnbsp;
• Plannbsp;project communicationsnbsp;
• Orchestratenbsp;the certification flow and supervising content creation, includingnbsp;eLearning,nbsp;videos,nbsp;exams,nbsp;andnbsp;case studies.nbsp;
• Monitornbsp;and follow-up on the project deliverables: schedulenbsp;and leadnbsp;taskforce meetings,nbsp;proactivelynbsp;identifynbsp;delays and risksnbsp;and propose solutions,nbsp;follow-up on actionsnbsp;
• Create and maintain a detailed timeline and all associated notes.nbsp;
• Build, interpret and communicate performance metrics to senior leadershipnbsp;
• Collect feedback fromnbsp;Certified users, analyzing and reporting on the data to drive results and learning effectivenessnbsp;
• Workingnbsp;withnbsp;clientnbsp;servicesnbsp;leaders to align training programs and strategy to evolving team needsnbsp;
• Communicatingnbsp;new training content and certification to appropriate channels.nbsp;

Who you are

• Bachelor’s Degreenbsp;
• 3 -5 years of experiencenbsp;innbsp;Adnbsp;Technbsp;
• Preferred experiencenbsp;innbsp;platform training and / or certification program, ideallynbsp;for annbsp;ad-management platform. Experience in campaign management is a plus.nbsp;nbsp;
• Proven abilitynbsp;to gain a thorough understanding of a technical, complex productnbsp;and to explain it in a simple waynbsp;nbsp;
• Detail-oriented with the ability to prioritize, manage and complete projects on tight timelinesnbsp;
• Able to work in a fast-paced environmentnbsp;nbsp;
• Must demonstratenbsp;exceptionalnbsp;interpersonal and presentation skillsnbsp;
• Enjoy self-driven exploration and education on new technologiesnbsp;
• Experience withnbsp;Wrike,nbsp;Confluence, JIRAnbsp;andnbsp;Salesforcenbsp;nbsp;effectivenessnbsp;
• Workingnbsp;withnbsp;clientnbsp;servicesnbsp;leaders to align training programs and strategy to evolving team needsnbsp;
• Communicatingnbsp;new training content and certification to appropriate channels.nbsp;

#LI-MR1nbsp;

At Criteo, we are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed.
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